Privacy Policy

Information we collect

When you submit the service request form on this site, we collect the information you provide: your name, phone number, email address if you enter one, the service or problem you select, the urgency and system type you select, your preferred contact method, and the message you write. We do not ask for payment details, government identifiers or other sensitive personal information through this site.

How we use it

The information is used to respond to your request, discuss your air conditioning problem, connect you with service providers that can respond to the request, and keep a record of the request. We do not sell personal information for unrelated marketing purposes.

Sharing with service providers

Information you submit through a service-request form on this site may be shared with air conditioning and HVAC service providers that can respond to your request. Those providers may contact you by phone, text message or email regarding the service you asked about. If you would prefer not to be contacted, or you want to stop being contacted, tell us or tell the provider and the contact will stop.

Consent to be contacted

The form includes a consent checkbox that is not pre-selected. By checking it you agree that your information may be shared with service providers that can respond to your request, and that you may be contacted about that request using the phone number or email address you provided.

Storage and security

Form submissions are stored in a hosted database used to operate this site. The site is served over an encrypted connection. No method of transmission or storage is completely secure, so we ask that you not send sensitive information through the form.

Technical and infrastructure providers

Your information may also be processed by the technical and infrastructure providers used to operate this website — for example hosting, database and email delivery services. Those providers process data on our behalf as part of delivering the site and handling your request.

Cookies and analytics

Cookies or similar technologies may be used by the hosting platform for basic site functionality. If analytics are added in the future, this section will be updated to describe what is measured.

Retention

Service request records are retained as long as needed to respond to the request and maintain ordinary business records. You may ask us to delete your submission.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Contact us by phone at (956) 663-3737 with your request.

Children

This site is intended for adults arranging home or business services and is not directed to children.

Changes to this policy

We may update this policy as the site or our practices change. The current version is always the one published on this page.

Contact

AC Repair Laredo TX
1312 Houston St, Suite 871, Laredo, TX 78040
(956) 663-3737